Last updated: October 2024
1. Introduction
Welcome to Torch Lit Ink (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.torchlitink.com. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
2. Information We Collect
a. Personal Data
While using our Site, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including but not limited to:
- Name
- Email address
- Telephone number
- Mailing address
b. Usage Data
We may also collect information on how the Site is accessed and used (“Usage Data”). This may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages you visit, the time and date of your visit, and other diagnostic data.
Phone numbers and SMS consent will not be shared with third parties under any circumstances: We will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We may use the collected data for various purposes:
- To provide and maintain our Site
- To notify you about changes to our Site or services
- To allow you to participate in interactive features of our Site
- To provide customer support
- To gather analysis or valuable information so that we can improve our Site
- To monitor the usage of our Site
- To detect, prevent, and address technical issues
- To send you newsletters, marketing or promotional materials, and other information that may be of interest to you (you can opt-out at any time)
4. Disclosure of Your Information
We may disclose your personal information in the following situations:
- With your consent: We may disclose your personal information for any other purpose with your consent.
- Legal requirements: If required to do so by law or in response to valid requests by public authorities.
- Business transactions: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.
5. Data Security
The security of your data is important to us. We strive to use commercially acceptable means to protect your personal information but remember that no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following data protection rights:
- The right to access, update, or delete the information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us at [email protected].
7. Third-Party Links
Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children’s Privacy
Our Site does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Data, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
- Message frequency may vary
Email: [email protected]